Setup, care
and ownership.
Setup films, manuals, daily-use guidance and owner support for ML1 — collected in one calm place.
Choose what you need.
Start with setup, jump to manuals, find daily-use guidance or review ownership policies.
First setup
Four guided films for setup, unboxing, daily use and reset.
Manuals & downloads
The full ML1 manual, setup guide, troubleshooting and specifications.
Daily use
Speed control, platter handling and care for everyday listening.
FAQ & policies
Shipping, warranty, returns and answers before support.
Watch before you begin.
Four short films for the moments where sequence matters:
setup, unboxing, daily use and reset.
The essentials, separated.
The full ML1 manual remains the main reference. Key sections are separated for setup, troubleshooting and technical details.
Less searching. More clarity.
Shipping
Delivery timing, preparation and worldwide shipping information.
Shipping policy -Warranty
Two-year global coverage - what is included and how to claim.
Warranty terms -Returns
Return windows, condition requirements and the return process.
Return policy -Private requests
Black Queen / Swarovski availability and private purchase assistance.
Contact us -Answers before support.
The quick start sheet and full manual live in the Manuals & Downloads section above.
ML1 supports 33⅓ and 45 RPM. Speed is switched with the control on the top plate - the change is handled by the magnetic drive automatically.
ML1 ships with a region-appropriate external DC adapter. Always connect the DC adapter to the unit first, then to the power outlet.
Black Queen / Swarovski is handled by private request. Write to us directly and we will guide you through availability.
All policies - shipping, warranty, returns, privacy and terms - are collected in the Policies hub, linked in the footer.
We can guide you personally.
For setup, delivery, warranty or ownership questions, contact us directly. We will guide you to the right next step.
For setup, delivery, warranty or ownership questions, contact us directly. We will guide you to the right next step.